About Hailey Otto

Craig is a fully registered Psychologist with the Australian Health Practitioner Regulation Agency (AHPRA), working at Discovery Skills Psychology. Craig values life-long learning and completed his Bachelor of Psychology Honours 1 at the University of Queensland St Lucia in 2019.  He brings over 25 years of experience in community and human services, working alongside young people and adults experiencing homelessness, disability, cultural diversity, long-term unemployment, and end-of-life challenges—experience that continues to inform my trauma-informed, strengths-based, and compassionate approach to therapy. 

He can assist with a wide range of presentations including neurodiverse children and teens diagnosed with an Autism Spectrum Disorder (Levels 1 and 2), Attention Deficit Hyperactivity Disorder (ADHD). He also works with adolescents and adults experiencing anxiety, depression, and adjustment concerns. In addition to intervention, he is available for psychological assessments, including cognitive (intelligence), behavioural, and personality assessments to assist with diagnostic clarification and treatment planning.

Craig's therapeutic approach draws on evidence-based modalities including Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), and Motivational Interviewing (MI), complemented by play-based, nature-based, and animal-assisted interventions (which support engagement, sensory regulation, and emotional safety—particularly beneficial for neurodivergent clients and those experiencing anxiety or depression).

Larissa holds general registration as a Psychologist with Australian Health Practitioner Regulation Agency (AHPRA) and is a member of the Australian Psychological Society (APS) and Australian Association of Psychologists Inc (AAPi). Larissa completed a Bachelor of Science (Psychology and Counselling) and Graduate Diploma of Psychological Science at Bond University.

Larissa provides specialist behaviour support to identify techniques and strategies that support positive behaviour, anger, anxiety, and stress management, emotional regulation, and better social skills. 

Larissa is a Certified Facilitator of LEGO(R) Based Therapy and utilises evidence-based therapies and framework, including: Cognitive Behavioural Therapy (CBT), Acceptance Commitment Therapy (ACT), Dialectical Behaviour Therapy (DBT), Motivational Interviewing (MI), Play Therapy, and Positive Psychology.

Larissa looks forward to working with you, cheering you on as you reach your goals, with the rallying words “onwards and upwards’!

 Frank Keys is a registered psychologist who works with children, adolescents and adults, supporting people through anxiety, stress, trauma, emotional overwhelm, life transitions, neurodivergence, and relationship or behavioural challenges.

He holds a Bachelor of Psychological Science (Honours) and a Graduate Diploma in Counselling, with additional training in trauma-informed care. Frank has worked in mental health and community settings since 2011, helping clients across the lifespan—from children as young as five through to older adults.

Frank is known for being warm, practical and easy to talk to. He understands that reaching out for support can feel difficult, so he focuses on creating a space where people feel safe, respected and understood.

His approach blends evidence-based therapies such as Cognitive Behaviour Therapy (CBT), Acceptance and Commitment Therapy (ACT), strengths-based therapy and trauma-informed practice. Rather than taking a one-size-fits-all approach, Frank tailors therapy to the individual—helping each person build strategies that genuinely fit their life.

Frank has a particular interest in working with children, teens and neurodivergent clients, including ADHD and autism. He is passionate about helping people better understand how their mind works, build confidence, regulate emotions, improve relationships, and turn challenges into strengths.

He also values practical, real-world outcomes. Whether someone is navigating school stress, burnout, anxiety, trauma recovery, self-esteem issues, or simply feeling stuck, Frank aims to provide tools that can be used outside the therapy room—not just talked about inside it.

Frank is co-founder of Healing Hearts Psychology and currently works at Discovery Skills Psychology, where he enjoys the calm, welcoming environment and the opportunity to incorporate animal-assisted and nature-based supports where appropriate.

Above all, Frank believes therapy works best when people feel genuinely understood, supported, and empowered to grow in a way that feels authentic to them.

You will find our admin support, Caroline to be very friendly and professional. Caroline has extensive experience in reception/administrative roles. Caroline has two children of her own, and so as a mum herself, she understands how tough some days can be. Caroline is happy to answer any questions you have and is here to help. Like the rest of the Discovery Skills team, Caroline is also an animal lover and knows what a difference that a furry friend can make. 

We do need to let you know that Caroline is not located onsite here in Eagleby, however she will return your calls or emails within 24 hours.